FAQ

Payment Issues

Are credit cards accepted?

Do you do payments over the phone?

What will be shown on my bill statement?

Which currencies are accepted?

Retail Store/Local Pickup

Is there a local pick up option?

Are there any retail and/or online stores affiliated with 6Mega.com?

Shipping

How long do orders take to be processed and shipped out?

How long do packages take to be delivered once processed?

Which countries do you ship to?

How much is shipping?

Are there any import fees?

Where is my tracking number?!

Why isn't my tracking being updated?!?

Why is my package being delayed?

What is a "business day"?

Why is my tracking number stating it is already delivered?

Are there faster delivery options?

Return/Exchange/Warranty

How do I use my warranty and/or process a replacement/return.

My product broke on arrival and/or within 30 days, what do I do!?

My product broke after 30 days what do I do?

Can I return my product?

Wholesale/Advertising/Business Inquiries

Do you offer wholesale on your products?

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If you have any question please contact us! 

We will get back to you within 48 hours.

Thank you for checking out 6Mega.com!

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Company Info:
Email: support@6mega.com
Web: www.6mega.com

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